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Shipping Policy
Here’s a professional, clear, and customer-friendly Shipping Policy tailored for your e-commerce store Faithify Store (www.faithify.store).
Welcome to Faithify Store! We’re dedicated to delivering your favorite products quickly and safely. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website www.faithify.store.
1. Order Processing Time
- All orders are processed within 1–5 business days after receiving payment confirmation.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- If we experience a high volume of orders or stock delays, processing times may take slightly longer. We’ll notify you by email if there are any significant delays.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery Times:
- Domestic (within India): 3–7 business days
- International Orders: 7–21 business days (depending on destination and customs clearance)
Please note: Delivery times are estimates and may vary depending on your location, shipping carrier, and unforeseen circumstances such as weather or customs delays.
3. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s).
Tracking information may take up to 24–48 hours to update after dispatch.
4. Shipping Carriers
We partner with trusted courier services such as:
- Blue Dart
- Delhivery
- DTDC
- India Post
- FedEx / DHL (for international shipping)
- Shiprock
- Ilogistic
5. Incorrect Address or Delivery Issues
Please ensure your shipping details are correct before placing the order.
Faithify Store is not responsible for packages lost due to incorrect addresses provided by customers.
If your package is returned to us due to an incorrect address, you may be responsible for additional reshipping costs.
6. Customs, Duties & Taxes (International Orders)
Faithify Store is not responsible for any customs fees, import duties, or taxes that may apply to your order.
All charges imposed during or after shipping are the responsibility of the customer.
7. Damaged or Lost Packages
If your order arrives damaged or does not arrive at all:
- Please contact us immediately at contact@faithify.store
- Include your order number, tracking information, and photos (if applicable).
We will work with the shipping carrier to resolve the issue promptly.
8. Contact Us
If you have any questions about shipping or delivery, please contact our support team:
📧 Email: contact@faithify.store
🌐 Website: www.faithify.store
